Privacy Policy

Is it safe to purchase with my credit card online?

Absolutely. Your payment information is processed securely through trusted payment gateways in a separate, encrypted environment. We never receive or store your credit card details, internet banking credentials, or any sensitive financial information. All transactions are protected by industry-standard SSL encryption to ensure your complete safety.

Is my personal information secure?

Holy Chic respects your privacy and takes exceptional care in keeping all your order information confidential. We implement strict security measures to protect your data. Only authorized employees who need the information to fulfill your order are granted access. Holy Chic does not rent, sell, or share information from web orders or email registrations to third parties under any circumstances.

How does Holy Chic use my personal information?

Customer information is used solely for the purpose of fulfilling your flower delivery order and providing you with the best possible service. We only use your information in ways that directly benefit you as our valued customer.

You can shop with complete confidence knowing that the information you provide will be kept safe, private, and used exclusively to deliver beautiful flowers to your loved ones.

What information do we collect?

When you place an order with Holy Chic, we collect:

• Name and contact information (email, phone number)

• Delivery address and recipient details

• Payment information (processed securely by third-party providers)

• Order preferences and special instructions

• Communication history with our customer service team

How we protect your data

We employ multiple layers of security to protect your personal information:

• SSL encryption for all data transmission

• Secure servers with regular security audits

• Limited employee access on a need-to-know basis

• Regular system updates and security patches

• Compliance with data protection regulations

Cookies and tracking

Our website uses cookies to enhance your browsing experience and remember your preferences. These cookies do not store personal or financial information. You can disable cookies in your browser settings, though this may affect some website functionality.

Third-party services

We work with trusted third-party payment processors and delivery partners to fulfill your orders. These partners are carefully selected and bound by strict confidentiality agreements. They only receive the minimum information necessary to complete their specific services.

Your rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Opt-out of marketing communications at any time

• Lodge a complaint with data protection authorities

Marketing communications

With your permission, we may send you promotional emails about new products, special offers, and flower care tips. You can unsubscribe from these communications at any time by clicking the unsubscribe link in any email or contacting us directly.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.