Answers to common questions about flower delivery in Manila.
To place an order, simply browse our Holy Chic flower collection, select your desired bouquet, and proceed to checkout. You can also contact us directly via email or phone at +639284244540 for assistance.
We deliver flowers within Metro Manila, including Makati, Taguig, Pasig, Mandaluyong, and nearby cities. For delivery outside Metro Manila, please contact us for availability and charges.
We offer same-day delivery within Metro Manila for orders placed before 3 PM. Orders placed after 3 PM will be delivered the next day.
Delivery fees vary depending on the location. Metro Manila deliveries have a standard fee, while areas outside Metro Manila may incur additional charges. The exact fee will be calculated at checkout.
Yes! Once your order is confirmed and dispatched, we will provide you with a tracking number or delivery updates via email or SMS.
We accept major credit/debit cards, GCash, PayMaya, and bank transfers. Payment options are available at checkout for your convenience.
Absolutely. We use secure payment gateways and SSL encryption to ensure your payment details are protected.
Yes! We welcome custom bouquet requests. Please contact us via email or phone at +639284244540 to discuss your preferences.
To keep your flowers fresh longer, change the water daily, trim the stems at an angle, and keep them in a cool place away from direct sunlight. For detailed tips, visit our Flowers Care Guide.
If a flower is unavailable, we will substitute it with a similar flower of equal or greater value. We will notify you if any substitutions are necessary.
Orders can be canceled or modified within 1 hour of placing them. Please contact us immediately via phone or email to request changes.
If you are not satisfied with your order due to quality issues, please contact us within 24 hours with photos. We will assess and offer a replacement or refund accordingly.
Yes! You can add a personalized gift message during checkout. We will include it on a card with your bouquet.
Yes, we cater to bulk and corporate orders. Please reach out to us directly to discuss your requirements and receive a custom quote.
We source our flowers daily from trusted suppliers to ensure maximum freshness and quality for every bouquet.
Currently, we only deliver within the Philippines. For international gifting, please check back as we plan to expand our services in the future.
Yes, once your order is placed successfully, you will receive an email confirmation with your order details.
We do our best to accommodate delivery time requests within our operating hours. Please specify your preferred time during checkout or contact us directly.
Orders placed before 3 PM are eligible for same-day delivery within Metro Manila.
While we offer a variety of flowers, some may cause allergies. Please inform us if you have specific allergy concerns so we can recommend suitable options.
Yes, we strive to use sustainable and eco-friendly packaging materials to minimize environmental impact.
Yes, you can opt for gift wrapping during checkout to make your bouquet extra special.
Yes, receipts are emailed automatically after purchase. If you need a formal invoice, please contact us.
We are working on launching flower subscription plans soon. Stay tuned on our website for updates.
You can reach us via phone at +639284244540, email at holychicflowers@gmail.com, or through our Contact page.
If delivery fails due to incorrect address or recipient unavailability, we will contact you to reschedule or update delivery details. Additional delivery fees may apply.
Our flowers are sourced from local growers and trusted suppliers to ensure freshness and quality.
If your payment fails, please check your payment details and try again. For persistent issues, contact your bank or reach out to us for assistance.
Yes, we can exclude the price from the receipt included with the flowers. Please indicate this preference when ordering.
We occasionally offer promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated.
Changes can be made within 1 hour of placing your order. Please contact us immediately to request modifications.